Program Outline
THE JOURNEY BEGINS

This is a two day program providing the opportunity for you to develop the two fundamental areas of emotional competences that are essential in everyday life and the corporate environment.

DAY ONE

Personal Competencies Development:

Self Awareness - knowing ones internal states, preferences, resources and intuitions
  • Emotional Awareness: Recognising one’s emotions and their effects
  • Accurate Self Assessment: Knowing one’s strengths and limits
  • Self Confidence: A strong sense of one’s self worth and capabilities
Self Regulation – managing ones internal states, impulses and resources
  • Self Control: Keeping disruptive emotions and impulses in check
  • Trustworthiness: Maintaining standards of honesty and integrity
  • Conscientiousness: Taking responsibility for ones behaviour
  • Adaptability: Flexibility in handling change
  • Innovation: Being comfortable with new ideas, approaches and new information
Motivation – emotional tendencies that guide or facilitate reaching goals
  • Achievement Drive: Striving to improve or meet a standard of excellence within oneself
  • Committment: Creating goals and aligning the appropriate behavior to achieve these
  • Initiative: Readiness to act on opportunities
  • Optimism: Persistence in pursuing goals despite obstacles and setbacks

DAY TWO

Social Competencies Development:

Empathy – awareness of others feelings, needs and concerns
  • Understanding Others: Sensing others’ feelings and perspectives, and taking an active interest in their concerns
  • Developing Others: Sensing others’ development needs and bolstering their abilities
  • People Orientated: I have to know you to help you, your likes and dislikes
  • Leveraging Diversity: Cultivating opportunities through different kinds of people
  • Dynamics of Power relationship: Reading a group’s emotional currents and power relationship
Social Skills – adeptness at soliciting other desirable responses in others
  • Influence: Wielding effective tactics for persuasion
  • Communication: Listening openly and sending convincing message
  • Leadership: Inspiring and guiding individuals and groups
  • Change Catalyst: Initiating or managing change
  • Building Bonds: Nurturing instrumental relationships
  • Collaboration and Cooperation: Working with others toward shared goals
  • Peer Capabilities: Creating group synergy in pursuing collective goals

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