Shane Fitzgibbon

Shane Fitzgibbon is an accomplished goal-orientated manager with over 25 years experience and a proven ability to develop and implement strategies that support business and financial objectives. He has developed a skill set of working with senior management to install and implement change processes as well as sales management systems.

Over his career, he has owned and operated a number of successful commercial businesses with bottom line P&L responsibility, including a skin care manufacturing firm. He has worked and consulted to large corporate companies across Australia. As a former key client consultant for Mercuri International, a Swedish based sales development consulting company, he has experience in the delivery, management and implementation of various client sales development projects.

He has also worked in TAFE and the Higher Education sector at Victoria University, an RTO and as a business development manager at DeakinPrime, a division of Deakin University. So he understands a thing or two about sales, learning and people development.

In his last role prior to establishing his latest venture, Shane Fitzgibbon & Associates, Shane was the Instructional Design and Development Manager for Telstra Business, where he performed many project roles. Shane’s formal qualifications include a Bachelor of Education. He also has a Graduate Diploma in Marketing from Monash University.

He has also delivered public and in company project management workshops for the Australian Institute of Management in Victoria.

Key Competencies

  • Transformational change
  • Leading and managing people
  • Achieving results
  • Project and stakeholder management and consultation
  • Business consulting
  • Business development

Management
  • An experienced operational manager and company director.
  • Familiarity in managing business operations and bottom line P&L responsibility.
  • Ability to manage and implement projects in geographically dispersed locations.
  • Able to manage teams of internal and external consultants and SME’s to achieve business objectives.
  • Adept at devising and executing marketing campaigns.
  • Proficiency to negotiate with vendors and suppliers to set requirements.
  • Capacity to execute strategy initiatives on time and budget.
  • Capability to establish baseline KPI’s and ROI metrics. Able to manage cross company teams through effective mentoring and engagement strategies to achieve objectives.
  • Exhibits strong delegation skills and business acumen.

Change Management
  • Experienced at implementing and managing transformational change in multi site operations.
  • Executed significant engagement of stakeholders to manage and outsource the restructure of operations both locally and to offshore industry partners.
  • Acted as Training Lead for Telstra Transformation program. Mentored and coached other staff.
  • Capacity to identify and align client strategy and involve decision makers.

Business Consulting
  • Familiarity with the engagement, scope, consultation and implementation of business improvement projects including restructures, sales development, and business effectiveness initiatives.
  • Strong communication skills gained as line manager, business owner and from working for an international consulting company.
  • Implemented Talent management and HIPO initiatives to retain staff and grow capability.
  • Readily able to identify gaps and propose solutions, through development of strong business case submissions.
  • Solid business development credentials working with senior decision makers to influence change.
  • Facility to craft compelling tender submissions and proposals to expand new markets and sales opportunities.

Learning and Development
  • Experienced at management of learning function within a large multi site operation.
  • Able to lead large end-to-end programs of work to implement and deploy learning initiatives to deliver improved sales and customer service.
  • Supervised and managed a team of instructional designers, multi media developers, technical writers and graphic designers to scope, build and deploy online and face to training programs ranging from business acumen, team building, Train the Trainer, sales, induction, product and computer systems.
  • Mapping of competencies and curriculum strategy development for succession planning.
  • Acted as coach and mentor to junior staff.
  • Completed skill assessments against competencies.

Some companies Shane has worked with include: -
Auscorp Marketing Consultants, Pulse Corporation, Bright Marketing, Mercury Print Team, Response Public Relations, Business Development Network, Oracle Corporation, Fulcrum Consulting Group, Ego Pharmaceuticals, Selby Biolab, Deloitte Touché Tomatsu, ESRI Australia, Pacific Access, United Transport, National Australia Bank, Salomon Smith Barney, Australian Emergency Management Institute, Bosch, Salmat, Lyncroft Consulting, Security Mailing Services, Daimler Chrysler, Department of Human Services, Volgren, Cussons, Stewarts Locksmiths, Connex, Telstra, Sugar Australia, Victoria University, Raflatac, Emergency Services Super, Australian Unity, Caltex, Tennis Australia, Austrade, Australia Post, Coca Cola Amatil, Leaseplan, Hansen Pioneer, BOSCH, Australian Seniors Finance, : National Australia Bank (Treasury), Westpac (Business Banking), Hutchison Telecoms, John Fairfax, AGL, Chubb Wormald Security, ABB Transmissions, Compaq Computers, Fleet Systems, Hafele, Sun Microsystems, Coates Hire, Camtech, Daedaleus Technologies, Concept Systems International, Logical technologies, Southmark Computers, Fishtech Partners, Concentric Asia Pacific and Gentia Software and Melbourne Airport.