Influencing and Comunication Skills - Fundamental
Throughout our professional career most of the training we undertake for our position is based around hard skills. What is critical for the execution of those hard skills is our capacity to communicate in a way that is both effective and efficient in providing a positive outcome for the business we are in.
What our Sales Communication & Influencing Skills Program brings to your team is the capacity to build trust and rapport through a stronger form of communication.
Module 1 is part of a two part program which has been designed to provide the participant with the skill to gather all the information they need during the sales interview and develop tools and process to help manage the relationship.For a comprehensive program outline - please review
| COMMUNICATION SKILLS - A.S.K. (MODULE 1) | ||||||
| CONTENT OVERVIEW | ||||||
| Introduction to the A.S.K. of the A.S.K.M.E Sales & Influencing Process – Module 1 | ||||||
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The four stages of learning |
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| Influence and selling styles | ||||||
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Winning strategies of successful sales people |
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Customer's decision making process |
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Impact of first impressions |
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The A.S.K structure - (a three step influencing process) |
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Power questioning techniques |
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| The seven honest people who taught me all I know! | ||||||
| Objection handling in 3 simple steps | ||||||
| Funnelling skills | ||||||
| The importance of listening skills | ||||||
| The power of note taking | ||||||
| Effective sales communication | ||||||
| Interactive and engaging targeted role plays | ||||||
| DURATION: 1 and 2 Day Courses Available | ||||||
| WHO SHOULD ATTEND | ||||||
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Customer Service = CS Consultant = C Business Development Manager = BDM Account Manager = AM Middle Manager = MM Senior Manager = SM |
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BDM |
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SM |
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What some of our participants have to say about this program:
"Today's experience was enlightening. Enlightening in the sense that I became aware of a skill that I didn't possess, but I could learn to be much more successful in my career. Learning a new tool for success feel powerful and motivating to take a fresh new perspective and create new challenges in a role I have become somewhat comfortable in."
Rebecca, Sales Consultant
"Exciting, exceeded my expectatioins. Amazed by the powerfulness of questioning. Out of the comfort zone. Amazed by the simplicity of the theory. A lot to take in. Enjoyed the learning process and the end result. Excited to follow through and get results. Can't wait to practice."
Peter, Managing Director
"Enlightening. Frustrating. Had a huge amount of value and got me thinking about how I do things currently and how I can do them better in the future"
Chris, Business Development Manager
"A big learning experience but I believe I have only touched the tip of the iceberg. I have really enjoyed the learning and I am feeling challeneged in regards to taking it all away with me. I understand the importance of it and am fearful of my old habits."
Linda, State Manager